Shipping & Returns

Shipping Policy 
All items are shipped via Canada Post in a sturdy little box and envelope to ensure the safety of your purchase. 
We ship to both Canada and the USA. If you are in another country and interested in making a purchase, please send a message to hello@erinellerker.com and we can arrange an individualized shipment based on your location. 
Standard shipping rates DO NOT include a tracking number. If you would like a tracking number on your order, please choose the expedited shipping option. 
Processing time
The time needed to prepare an order for shipping can vary; however, we aim to ship all purchases within 2 business days of purchase. 
Estimated shipping times
Canada: 5-10 business days
United States: 7-21 business days
We do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. 
Customs and import taxes
When shipping to the US, the buyer is responsible for the payment of any customs, import taxes and duties that may apply. We are not responsible for any delays that may take place do to the US customs process and cannot guarantee the aesthetic quality of packaging should your purchase be inspected. 
Return Policy
We do not accept returns or exchanges; however, we want to ensure you are happy with your purchase. Should an issue arise please contact us at hello@erinellerker.com with any questions or inquiries.